OPEN-ENDED Qs Activity

Content and Instructions:

  • This roleplay was inspired by the theater of the oppressed, where actors try to use language in various ways to either deliver or receive a certain message in a manner that would bring clarity and reasoning without any complication.

  • This facilitation resource that is being introduced is an activity that involves a group of students working together to understand the facilitation tool of open-ended questions. First, set up chairs around in a horse-shoe manner – facing towards an empty chair where an individual who will be asked questions will be seated. Secondly, have the individuals that will be asked questions by the group leave the room. While they are waiting outside, have a group of people (preferably 10-12) decide on a fact that they would like to learn about the individual. Next, once the group has decided on the question, invite back the individual to sit in their designated seat and allow them to make a general statement. The group of people will go around asking one question to the individual based on the statement, to slowly get them to answer the question that the group is seeking. For example, if the statement that the individual gives is “Over the weekend, I spent playing football with my colleagues.” Then, the group will ask open-ended questions that revolve around the first statement and hopefully by the end of the round, have the individual asked a question that will deliver the answer. If the group is not able to steer the questions to the topic of interest to get the individual to provide the facts, then another round will be initiated and timed. This activity takes approximately 10 minutes. In addition, please be advised that there will be no random participation. In case a person from the group asks a closed-ended question, then it is the job of the facilitators to correct them. In between rounds, students are allowed to jot down notes for a debrief at the end of the activity to understand how the activity went and if there were any difficulties.

Goal:

  • The learning objectives of this activity are the following: To practice listening to enhance understanding and responding. This workshop will ensure that future specialists in the field of Conflict Resolution know how to: (a) focus more on listening to and understanding facts before making further assessments, increasing their knowledge of emotional and factual aspects of a dispute. (b) Develop the ability to redirect unproductive assessments through strategic questioning. (c) Utilize questions to guide the conflict resolution process toward a mutually satisfactory outcome. (d) Practice asking questions that promote a deeper and more meaningful understanding of each party’s needs and interests.

In what context can this exercise be useful? And for which field is this activity ideal?

  • This resource is best for any age level, as well as it is possible to incorporate into formal and informal settings, including in the field of diplomacy, and mediation, as well as other non-political fields that involves listening and understanding, including the field of psychology, or the field of law practice.

  • This exercise possesses a wide range of fields, since listening and asking questions is applied in our everyday lives; from our time in our offices working with colleagues to being trialed in court.